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Traditional loyalty programs reward players for completing specific tasks. Advanced Level Programs take this concept much further.
By combining Quest progression, Turnover-based advancement, and automated Cashback rewards, operators can create a loyalty ecosystem that rewards both achievement and activity. Players can progress through levels by completing targeted challenges, while also earning progression points simply by staying active and placing bets.
The result is a more engaging, transparent, and sustainable loyalty experience that keeps players coming back long after the first promotion ends.
Most loyalty systems rely on a single progression mechanism. Advanced Level Programs introduce multiple engagement paths.
Players can:
This creates a continuous feedback loop where every interaction contributes to progression, helping operators improve retention, engagement, and lifetime value.
The key innovation of the Advanced Level Program is automatic progression through turnover.
Instead of earning points only from Quest completion, players can accumulate progression points through their betting activity. The system converts qualifying turnover into progression points based on configurable business rules.
The platform uses a flexible formula:
Points = (Bet Amount ÷ Currency Rate) × Multiplier
This gives operators complete control over progression speed.
For example:
This allows loyalty economics to be aligned with business priorities.
The Advanced Level Program supports independent turnover settings for Sportsbook and Casino products.
Operators can define:
For example, a brand may decide that only Parlays above a specific odds threshold contribute to progression, while low-risk bets are excluded.
For Casino activity, operators can assign separate progression weights to different product categories.
This allows higher-value products to contribute more heavily toward progression while maintaining control over program costs.
The system doesn't simply count bets—it tracks actual gaming activity.
Key progression rules include:
One particularly sophisticated feature is the credit balance mechanism. When points are removed due to refunds or returned bets, the system creates a temporary progression debt. Future points first repay this balance before new progress is added. This prevents abuse while preserving a fair player experience.
Progression is only part of the story.
Advanced Level Programs can also automatically generate cashback rewards based on player activity. Operators define both the calculation schedule and the reward rules for each level.
Programs can support:
All three can run simultaneously for the same level. Each period is calculated independently, allowing highly flexible reward structures.
Rather than automatically crediting balances, the system places calculated cashback into an Available state.
Players must actively claim the reward through the widget, creating an additional engagement touchpoint and increasing visibility of loyalty benefits.
Different businesses define loyalty differently. The Advanced Level Program supports several cashback models.
Calculates rewards based on real money retained within the system.
(Deposits − Withdrawals − Current Balance) × %
Rewards players based on betting volume.
Total Real Money Bets × %
Provides cashback only when the player finishes the period with a net loss.
(Total Bets − Total Wins) × %
Each formula serves different retention and profitability goals, allowing operators to select the approach that best fits their strategy.
Every level can have its own cashback configuration.
Operators can define:
This enables increasingly attractive rewards at higher levels while maintaining precise control over promotional costs.
One of the strongest aspects of the Advanced Level Program is visibility.
Players can monitor:
Instead of waiting for rewards to appear, players can see exactly how close they are to the next milestone and how much cashback they have accumulated.
Participation can be fully automated.
Using Journey Builder and the Campaign Connector, operators can automatically enroll players into a Level Program based on predefined criteria. No manual acceptance is required.
Programs can also target up to three player segments simultaneously, making it easy to create exclusive loyalty experiences for specific audiences while keeping management simple.
The Advanced Level Program is more than a loyalty feature. It combines gamification, progression, and recurring rewards into a single engagement framework.
By blending Quest completion, turnover-based advancement, and automated cashback, operators can create a system where every bet, every challenge, and every level contributes to a larger loyalty journey.
For players, progression feels continuous and rewarding.
For operators, it becomes a powerful tool for increasing retention, activity, and long-term value.
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