Gamification, AI recommendations, built-in CRM, managed trading, anti-fraud protection, tools to grow your margin, and more.
In betting, as in any tech business, you adapt or get left behind. If your product still focuses on pre-match bets, doesn’t appeal to players, is hard to get for newcomers, or ignores AI, you are already lagging.
Our marketing team asked me about what is happening in betting from the product perspective, and here is what my team and I have found out.
Today’s bettors want to be entertained constantly with a wide range of sports content. That’s why you already see them switching from pre-match to real-time wagering. The latest research by Optimove also proves this, indicating that over 54% of players from the US, the UK, and Europe resort to live betting.
We expect to see further growth in this trend in 2026. At this point, 24/7 live content coverage will not just be a nice-to-have opportunity but a must for every sportsbook operator.
In terms of figures, it means the ability to deliver up to 30–50 live events at any moment to stay afloat and retain players.
Operators showcasing live events to different regions simultaneously will have the edge. Want to follow their lead and expand your geographic reach? Focus on local demand.
Here’s how you may achieve it within a sportsbook platform:
Sports betting used to be a waiting game: place your wager, sit back, and hope for the best. Not anymore. Today, Millennials and Gen Z fans are not ready to waste time. They want to bet on the next pitch, the next play, the next blink.
Geographically extended live content coverage doesn’t address these generation-specific demands. Action-driven live betting models do.
| Live Betting Models | In-Play Betting | Microbetting |
| Description | Betting unfolds during a live event, odds update in real time | Wagering on tiny outcomes, often resolved in minutes or seconds, throughout a live game |
| Betting Scope | Broader (totals, game outcomes, spreads, next team to score, etc.) | Ultra-specific (next corner, point, shot, yellow card, etc.) |
| UX | Dynamic and strategic, aimed at the entire game flow following | Adrenaline-packed and spontaneous, it causes quicker excitement and thrill |
| Risk Level | Moderate/High, with odds shifting throughout the game | Higher due to frequent and volatile outcomes |
| Popular Sports | Football/Soccer, basketball, tennis, American football, e-sports | Baseball, basketball, tennis, e-sports (e.g., first-person shooters) |
| EV | Keeps fans engaged throughout the game | Every moment is a mini-event, the model animates even dull games |
Microbetting is gaining traction due to technological upgrades in the AI field. Companies like nVenue are at the forefront, offering platforms that support thousands of micro-markets per game.
Both microbetting and in-play betting modify the established wagering patterns and turn any sports event into nonstop action. That said, they are not equally popular everywhere.
Despite the geographical variations, one thing is clear: as technology gets sharper and odds get faster, microbetting will grow. And it’s not just that the model will take over (it surely will) but that it will push the operators to develop offbeat live betting mechanics.
Microbetting has undeniable appeal. Yet, it is not the only trend younger generations fall for.
Statistics by Datareportal reveal that over 62% of the world's population spends at least 2.5 hours per day on social media. People turn to their go-to platforms for communication, inspiration, and… entertainment. You do not compete with other betting platforms only. You also compete with TikTok, Instagram, Twitch, and Netflix.
The integration of streaming and social media engagement mechanics into a sportsbook solution can draw players away from feed scrolling to betting. Here's how these mechanics may look within the platform:
Operators are discussing a potential social-driven change in sports betting, but only a few are ready to implement it. However, a wisely selected and integrated combination of practices can give a new lease of life to the sportsbook product and bring a GGR boost. Considering this, we may expect the first signs of this shift in the not-too-distant future.
Have you heard that 82% of players occasionally look for extra insights before they bet? Our internal research also says that 44% of bettors check analytics before every event, and 42% do it outside the platform.
While some players seek tips to fill in the gaps in the gambling basics, others search for statistics to boost their expertise.
The operator's role here is to educate bettors and make the user experience as simple as possible. This means thinking through logic that smoothly guides each player (regardless of their background) from a platform visit to bet slip creation.
Similar mechanics are already widely adopted; yet in 2026, we are likely to see their more upgraded, sophisticated versions. Relevant betting suggestions during both pre-match and live stages, user-friendly platform navigation guides, AI-personalized tips, provocative “most players bet on this…” banners, digestible analytics and statistics, and other funnel-accelerating gimmicks.
The key idea behind the strategy is pretty simple: the more information the players have, the more confidently and frequently they bet. Therefore, segment your audience, turn the bettors into analytics-powered decision-makers, show them all the functionality of your platform, and make them feel like betting experts with minimal effort on their side. The bet frequency growth will follow shortly.
Sportsbooks are among the most complex iGaming environments we can model in real time. Data overruns us: odds shift mid-match, player intent evolves from one screen to the next, and engagement patterns vary by sport, region, and even hour. That’s where AI steps in, not just to process but to optimize the entire user flow.
The technology can already analyze player history (if it is available) and detect the platform-level trends with the highest engagement potential.
In 2026, we anticipate its impact on event recommendations. Thanks to AI, the operators are able to reconstruct the event feed on the fly with every player’s log-in. Even the sports menu is dynamically reshaped. As a result, a bettor who regularly favors MMA won’t see the same hierarchy as someone focused on European football.
AI will also keep reshaping sportsbook CRM through more precise bettor segmentation. Using RFM(D) metrics (Recency, Frequency, Monetary, and Duration), AI can break players into up to 10 micro-clusters that reflect real engagement patterns, from zero-bet users to high-value bettors. This granular approach already allows operators to personalize communication, anticipate churn, and trigger the right message or bonus at the right moment. This year, we expect the technology to develop further, helping operators to strengthen user retention and reactivation.
With ML models, guiding the player from the entry point to the bet slip is becoming a task of sheer simplicity. Where it gets more intricate is in the bet construction.
Today, AI can generate parlay suggestions that reflect both individual interests and operator-defined constraints, such as the number of legs, odds range, and preferred sports. This year, we expect AI to further impact the bet slip creation process.
Stake suggestions are likely to work the same way. Instead of offering static presets, the models will recommend amounts tailored to historical bet behavior, win/loss variance, and product interaction. These recommendations are expected to be context-specific and action-ready.
Within the platform, it may work like this: trained on similar sessions, the models analyze the behavior of a particular user and suggest a combo of first scorer, total goals, and card market to this user during a Premier League match. In this way, the chances of placing a bet go up.
User journey personalization and risk management require the same behavioral data. Modern AI systems leverage it to identify abnormal patterns (e.g., abuse cycles, arbitrage strategies, after-goal betting, and potential chargeback scenarios) across different gameplay stages in real time.
Advancements in AI-based segmentation can raise the accuracy of risk prediction. Rather than relying on rules, the algorithms will detect threats through user pattern recognition.
It will help us identify players with unusual session pacing, inconsistent payment methods, or erratic product switching much earlier and exclude them from bonus campaigns because of the high likelihood of fraud (not because of the committed fraud).
This technological breakthrough will also change player penalization. Instead of expelling bettors for anomalies in isolation, the algorithms will profile them across time in compliance with overall confidence levels and risk scoring.
Some updates are more evident and easy to catch up with, while others require vast technical capabilities and resources.
The competition is also getting fierce, with countless entertainment apps stealing people's attention. Every time you leave bettors without live content of their choice or fail to deliver intuitive experiences, you inevitably lose them to Instagram, YouTube, or the Block Blast game.
Keep this in mind when adjusting your sportsbook to the upcoming changes or entering a new market. Build a product that supports micro betting and player props, geo/age-targeted live content, relevant AI functionality, social media mechanics, and other bettor-focused features.
Gamification, AI recommendations, built-in CRM, managed trading, anti-fraud protection, tools to grow your margin, and more.
The sports betting market is shaped by non-stop live content, real-time wagering, and AI-driven personalization. Live and microbetting are accelerating as bettors shift from pre-match to in-play and ultra-fast markets. Localized event feeds and mobile-first experiences are becoming essential for retention, especially in Asia, MENA, and LATAM. At the same time, social and streaming mechanics are pushing sportsbooks to compete with mainstream entertainment platforms.
AI significantly changes the industry, powering dynamic event recommendations, smart betslips, precise CRM segmentation, and predictive retention, while also embedding real-time risk management directly into the user journey.
Online sports betting platforms are evolving into real-time entertainment ecosystems. Continuous live coverage and fast in-play markets are becoming the core of player engagement, with microbetting driving higher bet frequency. Mobile-first UX and region-specific content now determine retention, particularly in emerging markets. AI is reshaping platforms, personalizing event suggestions, powering bet builders and cashout tools, refining CRM segmentation, and predicting churn.
To stay competitive, operators must combine live streaming, flexible betting mechanics, smart bonuses, secure payments, and end-to-end risk control in a single, responsive ecosystem.
AI, real-time data processing, and cloud-first platform infrastructure drive innovation in the sports betting industry. AI enables personalized event feeds, predictive bettor segmentation, smart betslips, and targeted bonuses, while embedding risk management directly into the player journey. Instantly updating data feeds and cloud-native architecture power live betting and microbetting. At the same time, performance optimization is critical: lightweight frontends, fast loading speeds, and stable content delivery ensure sportsbooks remain reliable and accessible even in regions with low bandwidth or unstable internet connections.
AI is changing sports betting platforms by optimizing the entire user journey in real time. It analyzes live data streams, player behavior, and engagement patterns to personalize event feeds, sports menus, and recommendations. AI-driven CRM uses RFM(D) metrics to segment bettors into precise micro-clusters, enabling smarter retention, reactivation, and bonus targeting. Machine learning also powers smart betslips, suggesting parlays, markets, and stakes tailored to each user. At the operational level, AI enables real-time risk management by detecting fraud and abnormal behavior before it affects operators’ margins.
The most effective video content for increasing sportsbook turnover is live, localized, and always available. Streaming live sports events drives in-play and microbetting by keeping bettors engaged throughout the action. A broad mix of content, including top-tier tournaments, local leagues, niche sports, esports, virtual sports, and fantasy formats, helps maintain activity across time zones and betting preferences. Localization is just as critical: featuring region-relevant sports and competitions ensures relevance and higher engagement. When video content aligns with bettor demand and runs 24/7, it fuels higher bet frequency, longer sessions, and higher GGR.
Player segmentation helps sportsbook operators anticipate churn, improve retention, and guide players more smoothly from login to bet placement. By analyzing behavior and applying RFM(D) metrics, AI segments bettors into precise micro-clusters, from zero-bet users to high-value players. This enables dynamic event feeds, personalized messages, smart bet suggestions, and timely bonuses. As a result, bettor LTV improves significantly, boosting operators' GGR.
E-sports and virtual sports are reshaping the betting industry by enabling nonstop, highly engaging wagering experiences. They help sportsbooks fill time-zone gaps and maintain 24/7 activity, offering fast in-play bets and instant results. E-sports, in particular, attract younger audiences who enjoy betting while watching live streams of titles like League of Legends, CS:GO, and Dota 2. Combined with virtual sports, these formats diversify content portfolios, support localization strategies, and keep platforms relevant across regions, driving higher engagement, bet frequency, and long-term retention.
Cryptocurrencies are reshaping sports betting by enabling faster, more flexible, and globally accessible payments. Crypto wallets allow sportsbooks to operate seamlessly across Tier 2 and Tier 3 markets, where traditional banking is often limited or slow. Instant deposits and withdrawals improve trust and reduce friction, encouraging higher betting activity. Combined with strong security and transparency, crypto payments complement cards and e-wallets, helping operators reach new audiences, streamline cross-border transactions, and support scalable growth in both regulated and emerging markets.
The latest UX/UI trends in sports betting focus on mobile-first design, speed, and universal accessibility. As most bettors bet on the go, platforms are being built around seamless mobile experiences. Fast loading times, lightweight frontends, and smooth real-time updates are essential to handle live content, even in low-bandwidth conditions in Asia and Latin America.
Beyond usability, UX is becoming more educational: stats widgets, personalized analytics, timely tips, and intuitive tutorials guide players from entry to bet slip. Customizable interfaces and AI-driven suggestions help bettors feel informed and confident, driving higher engagement and bet frequency across all devices.
The LATAM sports betting market has a strong chance of becoming a significant part of the global industry. While football dominates there, engagement often comes from country-specific “second sports” and distinct betting habits, from growing digital adoption in Peru to rising female participation in Argentina. Brazil leads regulation, with Colombia, Paraguay, and Argentina following, while gray markets like Chile signal future expansion.
LATAM also highlights the importance of mobile-first platforms and localized content. Operators that enter early and adapt to local preferences have more opportunities to gain a foothold in these promising markets.