Check our India Report
1.4B people, 448M gamers, and one GR8 report for the win.
Start reading
10 minutes to read
Technical Writer
We’ve just rolled out a fresh batch of platform updates designed to make your operations smoother, faster, and more profitable. Whether you're looking to sharpen your sportsbook margins, boost casino engagement, or streamline day-to-day tasks, these new tools are built with your needs in mind.
Horse Racing is now officially available on the Web, Android, and iOS platforms. This marks Stage 1 of our foundational rollout, which introduces the core mechanics of the sport. More features and enhancements will be coming soon.
Currently, betting is only available before the match starts. Players can place their bets ahead of the race, and users can watch the stream once the event goes live, but in-play betting is not permitted. After the race concludes, a post-race summary page will be available for review.
Markets available in pre-match betting include:
Odds are provided by our Trading Team or sourced from Vermantia.
Coverage includes:
Activation and Display:
Horse Racing is enabled by default on the platform. You can also add it to widgets on the main page. For “Race/Outright” events, the event card will display odds on favorites.
Coming Soon:
Our new match trackers offer high-quality content similar to Flashscore. This is an iFrame solution developed specifically for GR8 Tech by our provider. Coverage includes:
What’s Included in the Match Tracker?
Stats: Players get detailed live data and historical stats for each tournament participant
Summary: Key match moments: goals, assists, red cards, and real-time substitutions.
Pitch Animation: Visual representation of key events on the field in an animated format—an interactive alternative to video streaming.
Lineup: Full team information: starting players, substitutes, and coaches. Real-time lineup changes for live events.
Standings: Updated league and tournament tables, including team rankings, points, and goal difference, are available for all supported sports.
Why Is This Important?
Faster Decision-Making in Live Betting—Players get real-time access to key stats, which is crucial for in-play betting where every second counts.
Higher User Retention: There is no need to leave the platform for stats or lineups—everything is available in one place.
📌 This update makes our product better for users and helps us stand out in the market. You can explore these match trackers on our demo site.
The long-awaited update has arrived: FreeBets can now be issued based on a percentage of a player's previous activity, making promotions more flexible and engaging. This update improves the distribution of FreeBets, giving brands greater control and providing players with an enhanced experience.
The percentage-based FreeBet can be configured with the following combinations:
Additional:
To help minimize marketing risks, we've introduced a new “Max. FreeBet amount” field, allowing operators to set a cap on the value of FreeBets issued. Additionally, new rounding options give you more control over how FreeBet amounts are calculated: choose from rounding up (default), rounding down, or mathematical rounding, which rounds to the nearest whole number based on standard rules.
📌 If a different rounding type is required for a specific currency or order, a configuration request must be submitted with details on the currency, order, and preferred rounding type.
Operators can now exclude specific players or segments (such as VIP players) from participating in tournaments when selecting the “Participants – All Players” option.
What’s New?
Use Case Example:
If you wish to run a large-scale tournament, you can exclude VIP players from general promotions. With the new Blocked Players feature, they can easily add these players to the blacklist, creating a more tailored tournament experience.
A new restriction has been implemented to prevent a user from performing specific actions before making their first deposit.
Operators can now request a custom restriction rule that blocks users from doing the following until they meet the requirement of submitting their first deposit:
Currently, this restriction follows the standard behavior model and can be configured via API by the BLT team upon the Operator’s request (through a configuration ticket).
This feature helps operators reduce potential fraud risk and improve conversion rates from sign-up to first deposit. It also enables further experimentation related to user behavior before depositing.
We are excited to announce a new feature on our platform: a dynamic commission structure that applies different commission rates based on the payment method and transaction size. This innovation optimizes payment processing costs and reduces the financial burden on the platform by bypassing part of the commission on users.
What this means for users:
Users will be informed about the applicable fees and commissions through a general notification in the cashier widget. This notification will be displayed for all payment methods and can be configured in the Payment Hub back office.
What this means for the operator:
Players can now create an account using a unique username, adding a new layer of personalization to the registration process. This username can be included as an additional field in existing registration forms, making it easy to integrate. Once registered, users have the option to log in using their username, which also becomes visible in their player profile for easy identification and a more tailored user experience.
Additional details:
Usernames cannot be edited in this version.
With the feature enabled, a username will be automatically assigned to existing users who don’t have one.
Benefits for operators:
Higher % conversion rates for registration and login.
Faster, error-free login experience versus email or phone login.
The UBO Segment Engine now features a scheduler and new segment statuses, simplifying the management and optimization of your segments. You can set both a start and end date for each segment, allowing you to control when they are active. This helps conserve system resources and maintain the highest possible update speed.
Additionally, two new statuses—Scheduled and Expired—have been introduced to improve visibility into each segment's current state. A segment labeled as Scheduled is set to run in the future, while an Expired status indicates that the segment's end date has already passed. These enhancements offer greater flexibility and control over segment lifecycle management.
The AI module in the CRM back office has been upgraded to support additional languages and a setting to ask the model to provide more creative results:
New supported languages : (kz, az, ua)
New toggle: Add Creativity.
We're glad to announce that Engagement Hub Mechanics—Randomizer, Totalizator, Participation, Toss, and Predictions—are now available for iFrame operators.
Rating is also available for iframe operators, but to use this mechanism, operators need to make adjustments on their side regarding transactions. Namely, they must add the Transaction Type: CRM-CRM-release-bonus.
The Scratch Card mechanic is a brand-new engagement promotion, but it is essentially just a new design for the Randomizer. Now, you will have two setup options in CRM BO that allow users to try their luck and win exciting prizes: the Fortune Wheel and the Scratch Card.
Customization & Features:
The new skin is highly customizable – you can:
Change the background
Upload custom images for prizes and scratch fields
Make it look like a real lottery ticket or use a unique theme
Odds Control:
You can even create an empty prize, where different images will appear under the scratch fields and the user will (unfortunately) the journey with no prize.
Use it in Journeys as a Randomizer and integrate it into various engagement scenarios.
All data will be published on the same topic as the Randomizer (a.k.a. current Fortune Wheel).
What’s New?
How It Works
To determine the most appropriate value automatically, the system selects the domain based on the following priority:
1.1—Domain with typeId: main
1.2—Domain with typeId: mirror_service
1.3—Domain with typeId: seo
📌 Important Notes:
As always, more details are available in the knowledge hub for our clients. If you want more info about any feature, drop a comment below. ⬇️⬇️⬇️
Pick your solution and see how it can boost your business.
GR8 Tech promotes responsible gambling. The content on this website is intended solely for B2B industry professionals and individuals who have reached the minimum age required for online gambling in their jurisdiction.
