Business Analyst for Payment Integrations Team

What You’ll Be Driving:

• Collaborating with stakeholders to elicit, analyse, and document business requirements, translating them into clear, actionable specifications for the development team;
• Designing and manage functional and non-functional requirements, including user stories, wireframes, and acceptance criteria;
• Mapping and analyse complex data structures and APIs to ensure seamless system integrations;
• Acting as a communication bridge between technical teams and stakeholders, ensuring alignment on objectives, priorities, and deliverables;
• Creating and maintain comprehensive documentation, including Vision and Scope, BRDs, SRS, user manuals, and maintenance guides;
• Defining and visualise workflows using BPMN or UML to support process improvements;
• Assisting in backlog management by structuring product backlog items, identifying dependencies, and ensuring clarity for the development team;
• Conducting ongoing analysis of product features and Integration performans KPIs to identify risks, opportunities, and optimisation strategies;
• Conducting market and competitor analysis to identify opportunities and trends;
• Gathering and leveraging customer feedback to drive continuous improvement.

What Makes You a GR8 Fit:

• 2+ years as a Business Analyst or Systems Analyst;
• Experience in Payments/Fintech;
• Experience defining and driving product strategy, roadmap, and execution across cross-functional teams.
• Strong understanding of APIs, system integrations, and data mapping;
• Proficiency in business process modeling (BPMN, UML, Value Stream Mapping, SIPOC);
• Excellent communication, presentation, and interpersonal skills to interact with varied stakeholders and gain their trust;
• Ability to influence without authority using logical reasoning, data, and facts;
• Proven ability to collaborate with engineers, designers, and QA to ship high-quality products.
• Strong understanding of SDLC and Agile methodologies;
• Ability to decompose complex problems into manageable solutions with clear, logical steps;
• Adaptability to deal with high ambiguity and prioritise effectively in a dynamic environment;
• Advanced knowledge of tools like Jira, Confluence, and diagramming tools (e.g., Visio, Lucidchart, Miro, Figma);
• Strong ownership mindset with a bias toward action and accountability for product outcomes;
• Experience conducting user research, collecting feedback, and translating insights into actionable product decisions;
• Ability to define and monitor product KPIs, measure success, and iterate accordingly;
• Understanding of monetization models, customer journeys, and product-market fit;
• Professional English with excellent written and verbal communication skills.