Middle RAF Operations Specialist

<div class="content-intro"><p data-renderer-start-pos="243"><strong data-renderer-mark="true"><span class="acronym-highlight">GR8</span> Tech builds B2B iGaming platforms for operators who play to lead.</strong></p>
<p data-renderer-start-pos="328">We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.</p>
<p data-renderer-start-pos="608">With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.</p>
<p data-renderer-start-pos="770"><strong data-renderer-mark="true">Our ambition drives us. Our people make it real.</strong></p>
<p data-renderer-start-pos="820">If you’re a challenger in spirit and a champion in action — join us.</p></div><h2><strong>Why this role exists:</strong></h2>
<p>This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.</p>
<h2><strong>What you’ll drive:</strong></h2>
<p><strong>Real-Time Detection &amp; Monitoring</strong></p>
<ul>
<li>Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.</li>
<li>Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.</li>
<li>Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.</li>
</ul>
<p><strong>Risk Decisions &amp; Execution</strong></p>
<ul>
<li>Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.</li>
<li>Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.</li>
<li>Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.</li>
</ul>
<p><strong>Cross-team Collaboration &amp; Process Improvement</strong></p>
<ul>
<li>Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.</li>
<li>Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.</li>
<li>Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.</li>
</ul>
<h2><strong>What makes you a GR8 fit:</strong></h2>
<p><strong>Must-have</strong></p>
<ul>
<li>1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.</li>
<li>Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).</li>
<li>Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.</li>
<li>Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).</li>
<li>Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.</li>
</ul>
<p><strong>Nice-to-have</strong></p>
<ul>
<li>Experience working with BI tools (like Tableau) or handling large operational datasets.</li>
<li>Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).</li>
<li>Basic understanding of SQL for independent data validation.</li>
</ul><div class="content-conclusion"><h2 data-renderer-start-pos="906"><strong data-renderer-mark="true">Why you’ll love working here:&nbsp;</strong></h2>
<p data-renderer-start-pos="958"><strong data-renderer-mark="true">Benefits Cafeteria</strong> — annual budget you allocate to:</p>
<p data-renderer-start-pos="1011">Sports • Medical • Mental health • Home office • Languages.</p>
<p data-renderer-start-pos="1072"><strong data-renderer-mark="true">Work-life &amp; support</strong></p>
<ul>
<li data-renderer-start-pos="1095">Paid maternity/paternity leave + monthly childcare allowance.</li>
<li data-renderer-start-pos="1160">20+ vacation days, unlimited sick leave, emergency time off.</li>
<li data-renderer-start-pos="1224">Remote-first + tech support + coworking compensation.</li>
<li data-renderer-start-pos="1281">Team events (online/offline/offsite).</li>
<li data-renderer-start-pos="1322">Learning culture with internal courses + growth programs.</li>
</ul>
<h2 data-renderer-start-pos="1383"><strong data-renderer-mark="true">Our culture &amp; core values:</strong></h2>
<p data-renderer-start-pos="1411">GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.</p>
<p data-renderer-start-pos="1612"><strong data-renderer-mark="true">FUELLED BY TRUST</strong>: we’re open, honest, and have each other’s backs.</p>
<p data-renderer-start-pos="1680"><strong data-renderer-mark="true">OWN YOUR GAME</strong>: we take initiative and own what we do.</p>
<p data-renderer-start-pos="1735"><strong data-renderer-mark="true">ACCELER8</strong>: we move fast, focus smart, and keep it simple.</p>
<p data-renderer-start-pos="1793"><strong data-renderer-mark="true">CHALLENGE ACCEPTED</strong>: we grow through challenges and stay curious.</p>
<p data-renderer-start-pos="1859"><strong data-renderer-mark="true">BULLETPROOF</strong>: we’re resilient, ready, and always have a plan.</p></div>