Senior Payment Technical Manager

<div class="content-intro"><p data-renderer-start-pos="243"><strong data-renderer-mark="true"><span class="acronym-highlight">GR8</span> Tech builds B2B iGaming platforms for operators who play to lead.</strong></p>
<p data-renderer-start-pos="328">We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.</p>
<p data-renderer-start-pos="608">With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.</p>
<p data-renderer-start-pos="770"><strong data-renderer-mark="true">Our ambition drives us. Our people make it real.</strong></p>
<p data-renderer-start-pos="820">If you’re a challenger in spirit and a champion in action — join us.</p></div><h2 data-section-id="1o8yinf" data-start="76" data-end="100">Why this role exists:</h2>
<p data-start="101" data-end="539">This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.</p>
<h2 data-section-id="9w8fs3" data-start="541" data-end="562">What you’ll drive:</h2>
<p data-start="563" data-end="597"><strong data-start="563" data-end="597">Client configuration and setup</strong></p>
<ul data-start="599" data-end="887">
<li data-section-id="ywhdnp" data-start="599" data-end="697">Intake, clarify, and prioritise configuration change requests from clients and internal teams.</li>
<li data-section-id="jxqdhq" data-start="698" data-end="796">Translate business constraints into executable configurations across payment methods and MIDs.</li>
<li data-section-id="qdgdqp" data-start="797" data-end="887">Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.</li>
</ul>
<p data-start="889" data-end="924"><strong data-start="889" data-end="924">Validation, launch, and support</strong></p>
<ul data-start="926" data-end="1235">
<li data-section-id="8ored6" data-start="926" data-end="1042">Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.</li>
<li data-section-id="18wscfo" data-start="1043" data-end="1146">Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.</li>
<li data-section-id="mw160a" data-start="1147" data-end="1235">Provide L3 support, investigate incidents, and resolve configuration-related issues.</li>
</ul>
<p data-start="1237" data-end="1280"><strong data-start="1237" data-end="1280">Observability, processes, and ownership</strong></p>
<ul data-start="1282" data-end="1581">
<li data-section-id="1xzngv8" data-start="1282" data-end="1376">Analyse logs and transactions using observability tools to ensure configuration stability.</li>
<li data-section-id="1ta3gpm" data-start="1377" data-end="1474">Define monitoring dashboards and alerts for approval rates, errors, and provider performance.</li>
<li data-section-id="rencxb" data-start="1475" data-end="1581">Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.</li>
</ul>
<h2 data-section-id="1qzsyb4" data-start="1583" data-end="1611">What makes you a GR8 fit:</h2>
<p data-start="1612" data-end="1625"><strong data-start="1612" data-end="1625">Must-have</strong></p>
<ul data-start="1627" data-end="2930">
<li>Minimum 2+ years of experience in payment integrations configurations or similar roles.</li>
<li>Experience in configurations, QA, or Business Analysis within payments or fintech.</li>
<li data-section-id="xb6cdw" data-start="1627" data-end="1724">Strong understanding of JSON and XML with ability to configure payloads and provider schemas.</li>
<li data-section-id="lwy7bq" data-start="1725" data-end="1795">Hands-on experience with REST clients and API contract validation.</li>
<li data-section-id="12hw278" data-start="1796" data-end="1872">Working knowledge of SQL/PostgreSQL for data validation and diagnostics.</li>
<li data-section-id="1q69epx" data-start="1873" data-end="1945">Experience with webhooks/callbacks verification and troubleshooting.</li>
<li data-section-id="1p72tk1" data-start="1946" data-end="2025">Experience with Git/GitLab for configuration versioning and change control.</li>
<li data-section-id="dm5s7i" data-start="2026" data-end="2069">Basic understanding of CI/CD processes.</li>
<li data-section-id="1ygscon" data-start="2070" data-end="2174">Solid understanding of payment flows including authorization, capture, settlement, refund, and void.</li>
<li data-section-id="13r297i" data-start="2175" data-end="2225">Knowledge of 3DS/SCA flows and MID management.</li>
<li data-section-id="1zdyux" data-start="2308" data-end="2388">Awareness of compliance and risk controls such as KYC, AML, and fraud rules.</li>
<li data-section-id="q0muha" data-start="2710" data-end="2828">Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.</li>
<li data-section-id="1e5aeck" data-start="2829" data-end="2930">Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.</li>
</ul>
<p data-start="2932" data-end="2948"><strong data-start="2932" data-end="2948">Nice-to-have</strong></p>
<ul data-start="2950" data-end="2983" data-is-last-node="" data-is-only-node="">
<li data-section-id="1elzk5j" data-start="2950" data-end="2983" data-is-last-node="">Experience in iGaming industry.</li>
</ul><div class="content-conclusion"><h2 data-renderer-start-pos="906"><strong data-renderer-mark="true">Why you’ll love working here:&nbsp;</strong></h2>
<p data-renderer-start-pos="958"><strong data-renderer-mark="true">Benefits Cafeteria</strong> — annual budget you allocate to:</p>
<p data-renderer-start-pos="1011">Sports • Medical • Mental health • Home office • Languages.</p>
<p data-renderer-start-pos="1072"><strong data-renderer-mark="true">Work-life &amp; support</strong></p>
<ul>
<li data-renderer-start-pos="1095">Paid maternity/paternity leave + monthly childcare allowance.</li>
<li data-renderer-start-pos="1160">20+ vacation days, unlimited sick leave, emergency time off.</li>
<li data-renderer-start-pos="1224">Remote-first + tech support + coworking compensation.</li>
<li data-renderer-start-pos="1281">Team events (online/offline/offsite).</li>
<li data-renderer-start-pos="1322">Learning culture with internal courses + growth programs.</li>
</ul>
<h2 data-renderer-start-pos="1383"><strong data-renderer-mark="true">Our culture &amp; core values:</strong></h2>
<p data-renderer-start-pos="1411">GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.</p>
<p data-renderer-start-pos="1612"><strong data-renderer-mark="true">FUELLED BY TRUST</strong>: we’re open, honest, and have each other’s backs.</p>
<p data-renderer-start-pos="1680"><strong data-renderer-mark="true">OWN YOUR GAME</strong>: we take initiative and own what we do.</p>
<p data-renderer-start-pos="1735"><strong data-renderer-mark="true">ACCELER8</strong>: we move fast, focus smart, and keep it simple.</p>
<p data-renderer-start-pos="1793"><strong data-renderer-mark="true">CHALLENGE ACCEPTED</strong>: we grow through challenges and stay curious.</p>
<p data-renderer-start-pos="1859"><strong data-renderer-mark="true">BULLETPROOF</strong>: we’re resilient, ready, and always have a plan.</p></div>