Middle Account Manager

<div class="content-intro"><p data-renderer-start-pos="243"><strong data-renderer-mark="true"><span class="acronym-highlight">GR8</span> Tech builds B2B iGaming platforms for operators who play to lead.</strong></p>
<p data-renderer-start-pos="328">We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.</p>
<p data-renderer-start-pos="608">With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.</p>
<p data-renderer-start-pos="770"><strong data-renderer-mark="true">Our ambition drives us. Our people make it real.</strong></p>
<p data-renderer-start-pos="820">If you’re a challenger in spirit and a champion in action — join us.</p></div><h2 data-start="185" data-end="208">Why this role exists:</h2>
<p data-start="210" data-end="473">This role exists to support and grow GR8 Tech clients by ensuring smooth operations, effective product usage, and strong day-to-day partnerships. You’ll help clients get value from the platform, improve ROI, and provide feedback that supports product development.</p>
<h2 data-start="475" data-end="495">What you’ll drive:</h2>
<p data-start="497" data-end="528"><strong>Client operations &amp; support</strong></p>
<ul>
<li data-start="529" data-end="741">Own business and operational support for an assigned client portfolio.</li>
<li data-start="529" data-end="741">Develop existing and new clients into long-term partnerships.</li>
<li data-start="529" data-end="741">Manage commercial and operational issues to ensure smooth service delivery.</li>
</ul>
<p data-start="743" data-end="773"><strong>Onboarding &amp; product usage</strong></p>
<ul>
<li data-start="774" data-end="877">Support onboarding of newly signed clients.</li>
<li data-start="774" data-end="877">Help clients adopt and use GR8 Tech products effectively.</li>
</ul>
<p data-start="879" data-end="906"><strong>Performance &amp; reporting</strong></p>
<ul>
<li data-start="907" data-end="1063">Analyze client performance and product usage.</li>
<li data-start="907" data-end="1063">Prepare reports, statistics, and performance summaries.</li>
<li data-start="907" data-end="1063">Work with clients to optimize ROI across products.</li>
</ul>
<p data-start="1065" data-end="1101"><strong>Product communication &amp; feedback</strong></p>
<ul>
<li data-start="1102" data-end="1234">Present product updates, upgrades, and new functionality.</li>
<li data-start="1102" data-end="1234">Collect client feedback and share it with product and development teams.</li>
</ul>
<p data-start="1236" data-end="1274"><strong>Cross-functional &amp; commercial work</strong></p>
<ul>
<li data-start="1275" data-end="1418">Work with affiliates, customer service, payments, and development teams.</li>
<li data-start="1275" data-end="1418">Upsell and cross-sell products or features and document them in CRM.</li>
</ul>
<h2 data-start="1420" data-end="1447">What makes you a GR8 fit:</h2>
<p data-start="1449" data-end="1462"><strong>Must-have</strong></p>
<ul>
<li data-start="1463" data-end="1897">1–2 years of experience, with at least <strong>1 year in the iGaming industry</strong> as an B2B Account Manager or in a related role.</li>
<li data-start="1463" data-end="1897">Advanced English and <strong>fluent Turkish</strong>.</li>
<li data-start="1463" data-end="1897">Confident MS Office skills (Excel, PowerPoint, Word).</li>
<li data-start="1463" data-end="1897">Basic experience with CRM and BI tools.</li>
<li data-start="1463" data-end="1897">Strong communication skills and high emotional intelligence.</li>
<li data-start="1463" data-end="1897">Ability to work independently and prioritize operational tasks.</li>
<li data-start="1463" data-end="1897">Analytical mindset and problem-solving skills.</li>
</ul>
<p data-start="1899" data-end="1915"><strong>Nice-to-have</strong></p>
<ul>
<li data-start="1916" data-end="2173">Familiarity with SDLC and task management tools (Jira, Confluence, Miro).</li>
<li data-start="1916" data-end="2173">Basic technical understanding of web services.</li>
<li data-start="1916" data-end="2173">Experience in commercial discussions or entry-level negotiation.</li>
<li data-start="1916" data-end="2173">Experience generating ideas for platform or process improvements.</li>
<li>Proficiency in Ukrainian or Russian will be a plus.</li>
</ul><div class="content-conclusion"><h2 data-renderer-start-pos="906"><strong data-renderer-mark="true">Why you’ll love working here:&nbsp;</strong></h2>
<p data-renderer-start-pos="958"><strong data-renderer-mark="true">Benefits Cafeteria</strong> — annual budget you allocate to:</p>
<p data-renderer-start-pos="1011">Sports • Medical • Mental health • Home office • Languages.</p>
<p data-renderer-start-pos="1072"><strong data-renderer-mark="true">Work-life &amp; support</strong></p>
<ul>
<li data-renderer-start-pos="1095">Paid maternity/paternity leave + monthly childcare allowance.</li>
<li data-renderer-start-pos="1160">20+ vacation days, unlimited sick leave, emergency time off.</li>
<li data-renderer-start-pos="1224">Remote-first + tech support + coworking compensation.</li>
<li data-renderer-start-pos="1281">Team events (online/offline/offsite).</li>
<li data-renderer-start-pos="1322">Learning culture with internal courses + growth programs.</li>
</ul>
<h2 data-renderer-start-pos="1383"><strong data-renderer-mark="true">Our culture &amp; core values:</strong></h2>
<p data-renderer-start-pos="1411">GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.</p>
<p data-renderer-start-pos="1612"><strong data-renderer-mark="true">FUELLED BY TRUST</strong>: we’re open, honest, and have each other’s backs.</p>
<p data-renderer-start-pos="1680"><strong data-renderer-mark="true">OWN YOUR GAME</strong>: we take initiative and own what we do.</p>
<p data-renderer-start-pos="1735"><strong data-renderer-mark="true">ACCELER8</strong>: we move fast, focus smart, and keep it simple.</p>
<p data-renderer-start-pos="1793"><strong data-renderer-mark="true">CHALLENGE ACCEPTED</strong>: we grow through challenges and stay curious.</p>
<p data-renderer-start-pos="1859"><strong data-renderer-mark="true">BULLETPROOF</strong>: we’re resilient, ready, and always have a plan.</p></div>