CRM

Junior CRM Education Specialist

Anywhere Remote
Junior CRM Education Specialist

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.

We have а great experience: GR8 Tech platform successfully handles millions of active players and offers best practices to develop and grow in the gambling industry. We are here to provide great gaming tech to satisfy even greater ambition!

We develop complete tech coverage for gambling businesses worldwide, including iGaming platform solutions, consulting, integration, and long-lasting operation services.

We are driven by our ambition to make a great product with great people! Together we move the world of iGaming forward — join!

About your key responsibilities and impact:

  • Assisting and consulting on CRM tools such as segmentation, automation, customer journey building, and tracking to enable data-driven campaign optimization;
  • Providing timely and effective support to troubleshoot issues, address inquiries, and guide users in system navigation;
  • Creating training materials, including user guides, online tutorials, and videos, to support training initiatives;
  • Conducting and assisting in training sessions for employees on effective CRM system usage, including preparing supporting materials for training and workshops.

Essential professional experience:

  • At least 1 year of experience in a similar position or in a role such as Customer Support, Technical Support, or related fields;
  • Strong written and spoken communication in English (B2 level or higher);
  • Strong written and spoken communication in Ukrainian (preferred) or Russian;
  • Analytical mindset, strong communication skills, and the ability to work in a team;
  • Being willing to learn new areas if there is no prior CRM or industry experience;
  • Being able to process large volumes of information efficiently.

Will be a plus:

  • Knowledge and experience in CRM;
  • Customer support experience;
  • Understanding churn, retention, and user return mechanics, as well as email marketing and user segmentation.

 

What we offer:

Benefits Cafeteria:

  • Sports compensation;
  • Medical coverage;
  • Psychological support;
  • Home-office coverage.

Work-life:

  • Remote work, Coworking compensation;
  • Childcare budget;
  • Maternity leave;
  • Paternity leave;
  • Additional 2 days for family events.

Our GR8 Culture:

  • Open feedback and transparent direct communications;
  • Growth and development: better every day;
  • High tolerance to experiment and mistakes;
  • Supportive friendly environment.

 

 

Data Protection Information regarding the processing of your personal data in connection with the recruitment and selection process can be found in the Candidate Privacy Notice at https://gr8.tech/candidate-privacy-notice/.

Be a part of GR8 Team
At GR8 Tech, you're a vital part of a groundbreaking community in the iGaming industry. Join Us.
Do Great Work.
Apply now

Get Ready for GR8 Benefits!

Working at GR8 Tech means being part of a winning team. In addition to vacancies and jobs, we offer our employees a comprehensive benefits package designed to keep them in top form professionally and personally.

Childcare Support:

Payment for courses, education, and childcare within the budget to support the child's development.

Corporate Life Insurance:

At GR8 Tech, caring is winning. Work in a company where we provide robust corporate life insurance, so you and your loved ones have peace of mind, whatever twists and turns life may take.

Benefit Cafeteria:

– Health and Wellness Coverage
– Fitness Compensation
– Home Workspace Organization

Professional Growth Opportunities:

– Educational events
– Participation in tech and business conferences
– Assistance in publishing articles in leading specialized publications and blogs

Time Off and Special Leaves:

– Vacation and additionl special days
– Sick leaves
– Emergency leave
– Public Holidays
– Maternity/Paternity leave

Relocation Boost:

Embark on a new professional journey with our relocation program! We're here to support you every step of the way. *Ask your recruiter about additional benefits 
in the current region

Want to explore more?

Мedia
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