Head of Platform Business Unit (B2B)

About your key responsibilities and impact:

Strategic Leadership

• Aligning the platform’s strategy with organizational goals;
• Contributing to company-wide strategic decisions;
• Driving the transition to modern, scalable technologies.

Profitability and Scalability:

• Increasing revenue per head by 20%;
• Reducing platform transaction costs by 20%;
• Enhancing the ratio of platform tasks done independently by clients.

Team Management and Culture:

• Leading a team of 200 professionals;
• Cultivating a high-performance culture through mentorship and knowledge sharing;
• Improving team retention.

Operational Excellence:

• Standardizing and unifying delivery and reporting processes across sub-departments;
• Establishing transparent performance metrics and dashboards.

Technical Expertise:

• Maintaining up-to-date understanding of product and platform technologies;
• Supporting clients and business units with scalable tools like APIs/SDKs.

Communication and Collaboration:

• Building and maintaining effective communication with internal and external stakeholders;
• Advocating for customer-focused development while managing conflicts diplomatically.

Essential professional experience:

• 7+ years in the IT industry with at least 3 years in a leadership position, such as Head of Development, Head of Engineering, or Head of Product;
• A strategic mindset to align platform goals with broader organizational objectives;
• Expertise in achieving financial goals, such as improving profitability and reducing costs;
• Ability to drive technological transformation and scalability initiatives;
• Solid understanding of modern, scalable platform technologies, APIs, and SDKs;
• Ability to contribute to discussions on technical strategies and product evolution;
• Demonstrated success in standardizing processes and implementing reporting mechanisms;
• Familiarity with key performance indicators (KPIs) and their impact on business success;
• Experience in transitioning traditional operations to client-empowered, self-service models;
• Skilled in establishing performance metrics to ensure transparent operations;
• Strong track record of managing and inspiring large teams (200+ people);
• Proficiency in developing talent and fostering a knowledge-sharing culture;
• Exceptional interpersonal skills to build strong relationships across departments and stakeholders;
• English level – Upper-intermediate/advanced (you will be involved in pre-sales activities and exhibitions).

Desirable skills and personal features:

• Understanding of different team topologies(their pros and cons for organization);
• Experience in designing and delivery of high load PaaS products.