GR8 CRM GR8 CRM

GR8 CRM

One tool to rule your communications

Benefit from AI-powered segmentation and gamification tools. Optimize your communications and send the right offer to players at the right time. Enjoy an all-in-one CRM solution designed specifically for iGaming businesses.

Boost your business with GR8 CRM

up to 80%
Ave retention rate
+ 25%
Extra First Time Deposit (FTD)
75% MAU
Gamified players

Client's top Choice Bundles – Best comes with GR8 Sportsbook and GR8 Casino

GR8 CRM
GR8 Sportsbook

GR8 Sportsbook is a comprehensive solution with PRO trading settings and high-precision risk management. Provide unique content or unlock the potential of sports, e-sports, and 24/7 fantasy sports betting.

One-stop-shop for all CRM operations

Our CRM offers building journeys, sending SMS, and managing bonuses, all from a single, lightning-fast platform.

GR8 CRM
Bonuses
Engagement
Segmentation
Omnichannel
Solution

Bonuses

Easily create bonuses using our intuitive drag-and-drop journey builder or select from our ready-made GR8 presets within our CRM.

Championship-Level Player Journeys

Design and deploy player journeys with the efficiency of a finely-tuned racing motor. Enhance player commitment and brand loyalty with personalized, timely interactions, and streamline operations by putting routine tasks on autopilot.

Journey
builder

User Segmentation Bonus Engine Omnichannel Solution A/B-testing

Journey
builder

User Segmentation Bonus Engine Omnichannel Solution A/B-testing
Journeys with no limits:

All bonus mechanics available in the Journey Builder;
Journey Builder avoids crossing communications;
Variability of bonus packs and their conditions.

Boost conversion rates by configuring bonuses and UX within the Journey Builder. Boost conversion rates by configuring bonuses and UX within the Journey Builder. Boost conversion rates by configuring bonuses and UX within the Journey Builder.

Engagement

Use our engagement and gamification tools to keep your players coming back for more.

Engagement mechanics
Totalizator

Engage users in predicting event winners for pair competitions, rewarding participation with bonuses.

Randomizer

Offer users chances to win random prizes from a set list, ensuring an unpredictable and engaging experience.

Prediction

Allow users to forecast event outcomes, earning bonuses for accurate predictions.

Rating

Organize internal sports tournaments with leaderboards based on user betting activity, fostering competition.

Toss

Enable users to predict playoff winners for added excitement during playoff seasons, with bonuses for accurate predictions.

gamification tool kit
Freebet
Avatars
Quests
Tournaments
Stickers
Lootboxes
Achievements
Home page
Try No-code operations
Reduce your dependence on engineers or third-party service and increase the efficiency of your teams.

Segmentation

Segment your players according to your business requirements and engage with them on a more personalized level.

Lap the field with data-driven segmentation

Use GR8 Tech’s CRM solution to empower your team to segment players utilizing behavior data to tailor communications, boosting retention and conversion. GR8 CRM makes it easy to analyze the data, allowing online gambling businesses to draft the ultimate marketing plan with our CRM tools.

Define user
segments

Risk models Player preferences Recency, Frequency and Monetary Gender Player Behavior Location

Define user
segments

Risk models Player preferences Recency, Frequency and Monetary Gender Player Behavior Location

Omnichannel Solution

Ensure that your promotional messages are delivered to your players smoothly and without any issues. Turbocharged Traffic Conversion with GR8 CRM technology

Get your marketing engine roaring with our Transport Hub

Full setup of your CRM system in record time
Integrate our SMS Transport Hub in just one business day

Notification center Web push notifications Email

Omnichannel
solution

SMS Web push notifications Email
Notification center Web push notifications Email

Omnichannel
solution

SMS Native push notifications Popups

Our Champions Speak Up

CRM leaders showcase CRM technology examples and ways for operators to benefit

Powerful customer segmentation is outstanding, and
I like the simplicity with which I can easily create complex multi-stage journeys.

Vasyl S.
Head CRM, Risk Inc

Using GR8 CRM solution, we can build any marketing campaigns and user scenario that will be limited only by our imagination.

Ihor S.
Lead CRM Operations

All the work is done in one place: segments, promotions, communications, etc. This significantly optimizes the team's work speed and leaves more time to build a CRM strategy.

Olexandr C.
Head CRM, Risk Inc

Maximize your business growth with GR8 CRM, boasting an average retention rate of up to 80%, achieving up to 50% reactivation rate, and getting a 20% boost in Lifetime Value (LTV), all while slashing operating costs up to 60%.

Ready 
to race?

Kiril Nestorovski
Kiril Nestorovski
Sales Director

To learn more about our services 
and how we can assist your business, please do not hesitate to contact us.

To learn more about our services 
and how we can assist your business, please do not hesitate to contact us.

Frequently asked questions

What is GR8 CRM?

GR8 CRM is a sophisticated iGaming CRM system developed by GR8 Tech, designed specifically for the online sportsbook and casino sector. It leverages advanced CRM solutions to enhance interactions between players and operators, tailoring engagement strategies to boost player loyalty and retention. GR8 CRM stands out due to its capability to adapt to unique operational needs and its focus on CRM in the gaming industry.

How does CRM improve profitability?

CRM software plays a critical role in improving profitability by enabling more personalized and effective player engagement. By analyzing player data, a CRM solution like GR8 CRM can create targeted offers and communications that increase player satisfaction and loyalty. This strategic use of gambling CRM solutions helps in retaining players and maximizing revenue streams, directly impacting the profitability of iGaming CRM operations.

How does GR8 CRM improve iGaming operations?

GR8 CRM enhances iGaming operations by providing a robust CRM for an online sportsbook and casino platforms. It supports real-time data analytics and player behavior insights, allowing operators to adapt their offerings and marketing strategies quickly. This dynamic approach ensures that operations stay relevant and competitive, enhancing overall efficiency and effectiveness through tailored CRM gambling software functionalities.

How can CRM be used to increase player service?

CRM software is instrumental in increasing player service by facilitating detailed tracking of player preferences and gaming behaviors. Systems like GR8 CRM utilize this data to offer personalized services and responses, significantly improving player interactions and satisfaction. Effective use of CRM in the gaming industry, including iGaming CRM systems, enables operators to deliver superior customer service, foster stronger relationships, and enhance player loyalty.

GR8 Casino
We offer state-of-the-art solutions that blend simplicity, speed, and user-friendliness to enhance casino operations. Whether you're beginning from the ground up or seeking to enhance your current online casino platform, we will assist you in thriving within the competitive iGaming industry.
Learn more
BLOG
Stay informed and inspired in the iGaming world. Visit our blog for expert articles and valuable content. Dive into expertly crafted articles that delve deep into industry trends, emerging technologies, and strategic insights.
Learn more